Field Support Specialist - Raja Ampat (Retail & Consumer Products)

Mitracomm Ekasarana is seeking a dedicated Field Support Specialist to join our team in the stunning region of Raja Ampat, Papua Barat. This is a unique opportunity to contribute to the retail and consumer products sector while working in one of Indonesia's most beautiful and remote locations. As a Field Support Specialist, you will be the face of our retail operations, ensuring our products reach customers with the highest level of service and satisfaction.

In this role, you'll spend your days visiting retail outlets, assisting store managers, and providing technical support to ensure our products are displayed and promoted effectively. You'll work closely with local retailers to understand their needs and develop tailored solutions that enhance their business performance. This position offers a dynamic work environment with a competitive salary and the chance to make a meaningful impact in the retail industry.

📋 Tanggung Jawab Pekerjaan

• Visit and support retail outlets to ensure proper product display and promotion.
• Assist store managers with inventory management and sales strategies.
• Provide technical support and troubleshooting for retail equipment and systems.
• Conduct market research to identify customer needs and preferences.
• Train and mentor retail staff on product knowledge and best practices.
• Monitor sales performance and provide regular reports to the regional manager.
• Build and maintain strong relationships with retail partners and customers.
• Participate in trade shows and promotional events to showcase our products.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 3 years of experience in retail support or a similar role.
• Proficient in using Microsoft Office Suite (Excel, PowerPoint, Word).
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with retail management software (e.g., SAP, Oracle) is a plus.
• Valid driver's license and reliable transportation.
• Willingness to travel and work in remote areas.

🛠️ Keahlian

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